今年春运前后,因机票问题频出,国内九大航企“围剿”去哪儿,关闭了在去哪儿网上开设的官方旗舰店。就在前几日,国航、海航以及旗下航企宣布,暂停授权机票代理人在去哪儿网上卖票等。
被航企们“分手”的去哪儿网于3月13日表示将大力整顿代理商,并加强与航企之间的合作。
去哪儿网在《关于整顿净化机票代理销售市场的公告》中表示,由于个别机票代理商的不规范经营与服务疏漏,导致消费者在购买机票后产生售后服务问题。去哪儿网是一家第三方平台,在给消费者带来便利和优惠的同时,也承担着平台监管责任。
去哪儿网表示,坚决要求所有机票代理商必须遵循行业监管部门与航空公司制定的销售准入、退出机制。必须拥有中国航空运输协会、国际航空运输协会等有效资质,必须获得航空公司的产品销售认可,一经核查出资质未在有效期的代理商,将予以下线清退。坚决要求所有加入平台的机票代理商必须为消费者提供合规的出票、退改签服务。一旦发现不合规行为,去哪儿网将对代理商予以严厉处罚,严重者终止合作。
会员4654:好评
The location is very good. The hotel is a very beautiful historical house. Unfortunately the staff speaks only a little English in fact there was only one woman who had good English skills. And if she is not on duty well than the communication was difficult. Internet worked only from time to time. The staff was total inflexible when we asked if our breakfast could be served before 7 am as we went on one day sightseeing trip. The receptionist said in a harsh tone that their chef starts at 7am and how dare we are to ask if he could start earlier. For the price we paid the service was definitely not sufficient
会员4883:好评
酒店到南锣鼓巷特别近,出门左走1分钟吧。只可惜我住这几天正在修路,封路去不了南锣鼓巷。早餐很不错,院子很小,也精致,服务也很好。唯一觉得房间太小了,房间市置也不够上档次,总体还不错。
会员5007:好评
Good services good amenities. Location is great too. Really enjoy the stay.