4月6日，记者接到爆料，如家酒店管理人员与多名加盟商业主发生争执，由于双方发生矛盾后争执不休，现场一度出现撕拉现象。现大连市警方介入调查协调。
据爆料者介绍，当天，如家酒店全国加盟招商会在辽宁省大连市黄河路和颐酒店门前举办，原本挺喜庆的事情，这一举动引来加盟商业主的强烈不满。“从沈阳坐中巴到大连，就是为了与酒店的高管协商，但是他们连见都不让我们见。”沈阳地区如家酒店加盟商李先生说。
据多名业主亲身试验发现，使用如家酒店App订房，即使卫星定位显示附近有自己开的加盟店，最优先显示可订房间也是处于更远处的直营店。老业主们在经营过程中发现，受总公司控制关联的酒店，如莫泰、和颐、如家精选、素柏·云酒店等不断增加，以及近距离开店问题日益突出，而总公司总以“品牌错位”为幌子做解释，但在App、官网等订房系统中如家、莫泰、和颐是不分品牌并列排序的，这种做法严重侵害加盟业主利益。
- 酒店评论
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查看更多评论会员4654：好评
The location is very good. The hotel is a very beautiful historical house. Unfortunately the staff speaks only a little English in fact there was only one woman who had good English skills. And if she is not on duty well than the communication was difficult. Internet worked only from time to time. The staff was total inflexible when we asked if our breakfast could be served before 7 am as we went on one day sightseeing trip. The receptionist said in a harsh tone that their chef starts at 7am and how dare we are to ask if he could start earlier. For the price we paid the service was definitely not sufficient
会员4883：好评
酒店到南锣鼓巷特别近，出门左走1分钟吧。只可惜我住这几天正在修路，封路去不了南锣鼓巷。早餐很不错，院子很小，也精致，服务也很好。唯一觉得房间太小了，房间市置也不够上档次，总体还不错。
会员5007：好评
Good services good amenities. Location is great too. Really enjoy the stay.